Privacy Policies


(Regulation (EU) 2016/679 of 27 April 2016) (LOPD-GDD 3/2018 of 5 December):


Who is responsible for handling your personal data?

Company Name: ODILO TID S.L.

VAT NUMBER: B30856439

Address: AVDA. DE LUXEMBURGO SN. Centro Empresarial Cartagena Plaza 6th floor, 30353

Cartagena, Murcia, Spain

Telephone: 968082080

Contact email:

Contact our data protection officer or DPO:

To what end do we handle your personal data?

Your personal data will be used for the purpose of managing business relationships with our customers as a result of the contractual relationship that we maintain, for its formalization, development, or execution and conclusion, including commercial, economic, administrative and fiscal management, quality, and for any personalized attention.

How long will we keep your personal data?

Your personal data will be kept for the duration of the established contractual relationship.  Once it is terminated, the data will be kept according to the legally prescribed periods of data retention in economic and fiscal matters or until the fulfillment of the responsibilities arising from the processing of your data.

What is the legal basis for handling your personal data?

The legal basis for the processing of your personal data is the formalization and development of the contractual relationship that we maintain in accordance with art. 6.1 b) of the RGPD and also based on the legal obligations (art. 6.1 c) of the RGPD that we both have in economic and fiscal matters (billing, collection, taxation, etc.).

Is there an obligation to provide this personal data?

It is a necessary requirement.

What are the consequences of not doing so?

Inability to provide the requested service.

Will we share your personal data?

Your personal data will not be transferred except by legal obligation or as necessary for the fulfillment and development of the established contractual relationship; specifically your data may be transferred, in case of non-payment, to collection companies.

What rights do you have when you provide us with your personal data?

Right of Access: You have the right to know if your data is being processed and to receive that information in writing through the means requested.

Right of Correction: You have the right to request correction of your data if it is inaccurate or incomplete.

You have the right to request the deletion of your data, however, you should note that the right of deletion is limited when there is a legal obligation to retain or block your data.

In certain circumstances, data subjects may request that we restrict the processing of their data, in which case we will only retain the data for the exercise or defense of claims, the protection of third parties, or for reasons of substantial public interest.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. The controller will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

When the processing of your data is based on consent or is necessary for the performance of a contract or pre-contract and is carried out by automated means, you have the right to data portability, i.e. to have your data delivered to you in a structured, commonly used and machine-readable format, including forwarding it to a new controller.

Any data subject may file a complaint with the competent Data Protection Control Authority, especially when they have not obtained satisfaction in the exercise of their rights. To do so they may write to the Spanish Personal Data Protection Agency at C/ Jorge Juan n.º 6, 28001 Madrid or through its website at

The forms for requesting to exercise your rights can be found in the rights section of our website; you can also request them in writing to the address of the responsible party and you can also obtain them from the electronic headquarters of the Supervisory Authority at  They must be sent to the postal or electronic address of the responsible party.