EXTENDED INFORMATION ON DATA PROTECTION.
CUSTOMER TREATMENT ACTIVITY (for training-information and customer service processes)
Who is responsible for handling your personal information?
Company Name: ODILO TID S.L.
VAT Number: B30856439
Address: AVDA. DE LUXEMBURGO SN. Centro Empresarial Cartagena Plaza 6ª planta. 30353 Cartagena, Murcia, España
Telephone: 968082080
Contact Email: empresa@odilo.us
Contact our data protection officer or DPO: dpo@odilo.us
To what end do we handle your personal data?
Your personal data will be used for the purpose of requested communication for consultations, providing services to potential customers or clients, and online demonstrations of our solutions, all of them on a voluntary basis by request.
How long will we keep your personal data?
Your personal data will be kept for the duration of the relationship established, or until the revocation of consent for these voluntary services. Once this relationship is terminated we will keep your data based on the statute of limitations for potential liabilities arising from the processing of your personal data, for a maximum of 3 years.
What is the legal basis for the processing of your personal data?
The legal basis for the processing of your personal data is:
– Request for pre-contractual services (information) at the request of the data subject.
– Execution of a contract in those cases in which there is a previous contractual relationship, these services are considered to exist within this relationship.
– Consent of the interested party with the understanding that training sessions and demonstrations of our solutions will be carried out at the request of the client based on their consent, without ever being obligatory.
Is there an obligation to provide this personal data?
It is a necessary requirement to allow information sharing and training.
What are the consequences of not doing so?
Inability to provide the requested service.
Will we share your personal data?
We do not plan to share or transfer your personal data.
What rights do you have when you provide us with your personal data?
Right of Access: You have the right to know if your data is being processed and to receive that information in writing through the means requested.
You have the right to request the deletion of your data, however, you should note that the right of deletion is limited when there is a legal obligation to retain or block your data.
In certain circumstances, data subjects may request that we restrict the processing of their data, in which case we will only retain the data for the exercise or defense of claims, the protection of third parties, or for reasons of substantial public interest.
In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. The controller will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
When the processing of your data is based on consent or is necessary for the performance of a contract or pre-contract and is carried out by automated means, you have the right to data portability, i.e. to have your data delivered to you in a structured, commonly used and machine-readable format, including forwarding it to a new controller.
Any data subject may file a complaint with the competent Data Protection Control Authority, especially when they have not obtained satisfaction in the exercise of their rights. To do so they may write to the Spanish Personal Data Protection Agency at C/ Jorge Juan n.º 6, 28001 Madrid or through its website at www.agpd.es.
The forms for requesting to exercise your rights can be found in the rights section of our website; you can also request them in writing to the address of the responsible party and you can also obtain them from the electronic headquarters of the Supervisory Authority at www.agpd.es. They must be sent to the postal or electronic address of the responsible party.